JAJ Enterprises, LLC
  • 18-Sep-2019 to 30-Nov-2019 (PST)
  • Customer Service
  • Coburg, OR, USA
  • Full Time

  • Are you looking for a rewarding full-time career in a call-center service environment that provides solutions to our customers and drives sales?
  • Do you want to work for a growing company that offers a full benefits package, values family and provides exciting career development opportunities?
  • Do you enjoy working Monday through Friday anytime between 6:00 am 5:00 pm.? We have several schedules available. 
  • Do you thrive on actively engaging with customers needing your help on the phone or through email?
  • Even if you don't have any direct RV, auto glass or call center experience, our in-depth training and support programs will build on your superb customer service skills.
  • Does this sounds like a great fit? We would love to talk to you!

The opportunity:

We are looking for individuals that enjoy helping customers.  You believe in making customer experiences simple and painless because that's the type of service you expect to receive.  Your ultimate objective is to not let a damaged or broken windshield stop customers from enjoying themselves and getting back on the road.

Who we are:

We are JAJ Enterprises LLC, the parent company of A-1 Auto Glass, Coach Glass and RV Glass Solutions.  We are a national company with four regional distribution centers.  Our employees thrive in situations that require flexibility and adaptability.  We are go-getters who constantly seek improvement to our methods, services and products.

What you'll do:

You will be the voice of our company by providing our customers with superior service.  You will work in a fast-paced office environment with a dynamic team of representatives who believe in our mission statement: to provide quality products, extraordinary service and great value with a passion to do what's right.  You will create timely and valued solutions for customers that lead to making the sale.

 

About you

You are:

  • Organized and detail-oriented
  • A good communicator in both verbal and written form
  • A team player who enjoys collaborating with other teams
  • A self-starter who thinks on their feet
  • Able to build relationship leading to customer loyalty

Your skills:

  • Proficiency in Excel, Word and Outlook
  • Foreign language (French or Spanish) is a plus

Your qualifications:

  • Minimum 2 years' experience in customer service
  • Must pass pre-employment drug test
  • Background check is required 

What you'll get:

  • Medical, dental, and vision insurance
  • Health Reimbursement Arrangement
  • Flexible spending accounts
  • Vacation, sick time and holiday pay
  • Volunteer time off
  • 401(K) profit sharing plan plus employer match
  • Monthly subsidized massage
  • Keurig coffee stations with supplies
  • In-house gym
  • Company Events
  • Celebration of hallmark anniversaries

Working requirements:

  • Ability to work in a fast pace office environment
  • Sustained posture (sitting or standing) for extended periods of time in front of a computer terminal
  • Periodic walking throughout the office
  • Constant use of computer, phone system and headset equipment
  • The noise level is usually moderate
  • Business casual dress code
JAJ Enterprises, LLC
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