JAJ Enterprises, LLC
  • 13-Nov-2018 to 12-Jan-2019 (PST)
  • Customer Service
  • Coburg, OR, USA
  • Full Time
  • Coach Glass Automotive

Customer Service Representative

Full-time / Mon.-Fri. / Competitive Wages & Benefits

If you are seeking a career opportunity that offers challenge and growth, we are looking for you!

Looking for stable employment with a reputable and growing company?  Coach Glass Automotive is seeking a hardworking, personable, and self-motivated individual who enjoys working in a team environment. If that sounds like you, we are excited to have you join us!

What we offer:

  • Medical, dental, and vision insurance
  • Vacation, sick time, and holiday pay
  • 401(K) profit sharing plan, plus employer match
  • Flexible spending accounts
  • In-house gym
  • Subsidized monthly massage

Overview:

The Customer Service Representative (CSR) position is the primary contact point for the public, shops, vendors and suppliers. The CSR must provide high quality customer service by utilizing in-depth knowledge of company products, programs and procedures, and process orders received by telephone, fax or E-mail and resolve customers' inquiries.  This position involves communicating effectively in a business-like manner with customers, vendors, suppliers and office personnel in both written and verbal expression. 

Requirements:

  • Minimum 2 years' experience in customer service.
  • Exceptional phone customer service skills.
  • Typing 40 wpm+.
  • Proficient in Excel, Word and Outlook, Sales Pad is a plus.
  • Automotive parts knowledge is preferred.
  • Ability to adapt to changing work priorities and meeting deadlines and schedules.
  • Require pre-employment drug test and background check.
  • Foreign language (Spanish or French) is a plus.

Competencies

  • Excellent customer service
  • Communication and interpersonal skills
  • Attention to detail and accuracy
  • Problem solving skills
  • Teamwork
  • Ability to work in a fast paced environment
JAJ Enterprises, LLC
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